Logo

Completely Remove MapsGalaxy Malware Removal Tutorial

MapsGalaxy is a Browser Extension developed by MindSpark Inc. witch usually comes bundled with other software. This extension claims it allows users to search the web, open maps, and check out fasters routes to a destination.

While active, it monitors your browser activity. The links you visit, the searches you make, the websites you use, and even personal information is sent back to MindSpark Inc. to later be sold/used to deliver ads to your browser.

While this extension is active you may see additional unwanted ads, sponsored links, and pop-up ads displayed in your search results and browser. It also changes your default search engine to MyWay, ensuring its ads are displayed. Several anti-virus scanners have marked this extension as a Browser Hijacker and are therefore not recommended to keep on your PC.

About Browser Hijackers

Browser hijacking is actually a form of unwanted software program, usually a web browser add-on or extension, which causes modifications in browser settings. Practically all browser hijackers are made for marketing or advertising purposes. Typically, it will drive users to predetermined websites that are looking to increase their advertising campaign revenue. Many people believe that such websites are legitimate and harmless but that is not true. Almost every browser hijacker poses an actual threat to your online safety and it is vital to classify them under privacy risks. They do not just screw up your internet browsers, but browser hijackers can also modify the computer registry to make your computer or laptop vulnerable to various other malware attacks.

How to know if your internet browser has been hijacked

Below are some symptoms that indicate you have been hijacked:
1. your web browser’s homepage is suddenly different
2. you observe new unwanted bookmarks or favorites added, usually directed to ad-filled or pornography websites
3. The default search page of your web browser is modified
4. discover new toolbars that you didn’t add
5. you’ll notice random pop-ups start occurring frequently
6. websites load very slowly and sometimes incomplete
7. Inability to navigate to certain websites, especially anti-malware and other security software sites.

Exactly how they infect computer systems

There are many ways your PC can get infected by a browser hijacker. They typically arrive by way of spam email, via file-sharing networks, or by a drive-by download. They could also be deployed via the installation of a web browser toolbar, extension, or add-on. A browser hijacker could also be installed as a part of freeware, shareware, demoware, and pirated programs. Well-known examples of browser hijackers include Conduit, CoolWebSearch, RocketTab, OneWebSearch, Coupon Server, Searchult.com, Snap.do, and Delta Search.

Browser hijackers might record user keystrokes to collect potentially invaluable information leading to privacy concerns, cause instability on computers, significantly disrupt the user experience, and eventually slow down the PC to a point where it will become unusable.

How to fix a browser hijack

The one thing you can try to get rid of a browser hijacker is to locate the malicious software in the “Add or Remove Programs” list in the Windows Control Panel. It may or may not be there. When it is, try to uninstall it. Having said that, most hijackers are quite tenacious and need specialized tools to remove them. Inexperienced PC users should not attempt the manual form of removal methods, since it requires in-depth computer knowledge to do fixes on the system registry and HOSTS file.

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

Practically all malware is inherently unsafe, but certain kinds of malicious software do more damage to your PC than others. Some malware variants alter web browser settings by adding a proxy server or change the PC’s DNS configurations. In these cases, you’ll be unable to visit certain or all internet sites, and therefore unable to download or install the required security software to eliminate the infection. If you’re reading this article now, you have perhaps recognized that virus infection is the cause of your blocked web connectivity. So how to proceed when you want to download and install an antivirus application such as Safebytes? There are some options you could try to get around with this problem.

Get rid of viruses in Safe Mode

Safe Mode is a special, basic version of Microsoft Windows in which just a bare minimum of services are loaded to prevent viruses as well as other problematic applications from loading. In the event, the malicious software is set to load immediately when the computer boots, switching into this particular mode could prevent it from doing so. In order to get into Safe Mode or Safe Mode with Networking, press F8 while the computer is booting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. Once you’re in Safe Mode, you can attempt to download and install your anti-malware program without the hindrance of the malware. At this point, you are able to run the anti-virus scan to remove computer viruses and malware without hindrance from another malicious application.

Utilize an alternate web browser to download the anti-malware application

Malicious code could exploit vulnerabilities in a specific browser and block access to all anti-virus software sites. If you seem to have a trojan attached to Internet Explorer, then switch to a different browser with built-in safety features, such as Chrome or Firefox, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from your flash drive

Here’s another solution which is utilizing a portable USB anti-malware software package that can scan your computer for malicious software without the need for installation. Adopt these measures to run the anti-virus on the infected computer.
1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean computer.
2) Plug the pen drive into the uninfected computer.
3) Double-click on the downloaded file to open the installation wizard.
4) Select the drive letter of the pen drive as the place when the wizard asks you exactly where you would like to install the antivirus. Do as instructed on the screen to finish up the installation process.
5) Unplug the USB drive. You may now utilize this portable anti-malware on the infected computer.
6) Double-click the Safebytes Anti-malware icon on the flash drive to run the software.
7) Run Full System Scan to detect and clean-up up all types of malware.

Features and Benefits of SafeBytes Anti-Malware

If you are looking to download an anti-malware application for your computer, there are plenty of tools in the market to consider nonetheless, you should not trust blindly anyone, regardless of whether it is a paid or free program. Some are worth your money, but many aren’t. You need to pick one that is trustworthy, practical, and has a strong reputation for its malware source protection. On the list of the recommended tools by industry leaders is SafeBytes Anti-Malware, the most dependable program for Windows computers.

SafeBytes anti-malware is really a powerful, very effective protection tool created to assist users of all levels of computer literacy in detecting and removing harmful threats from their personal computers. This software program can easily identify, eliminate, and protect your PC from the most advanced malware threats such as spyware, adware, trojan horses, ransomware, worms, PUPs, along with other possibly damaging software programs.

SafeBytes carries a plethora of amazing features which can help you protect your laptop or computer from malware attack and damage. Let’s look into some of them below:

Live Protection: SafeBytes provides real-time active checking and protection from all known computer viruses and malware. It will regularly monitor your pc for hacker activity and also provides end-users with sophisticated firewall protection.

Optimum AntiMalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding in your computer system effectively.

Safe Web Browsing: SafeBytes inspects the hyperlinks present on a web page for possible threats and notifies you if the website is safe to check out or not, through its unique safety rating system.

Fast Multi-threaded Scanning: SafeBytes’s virus scan engine is among the quickest and most efficient within the industry. It's targeted scanning drastically increases the catch rate for viruses that are embedded in various PC files.

Lightweight: The program is lightweight and can run silently in the background, and will not impact your PC efficiency.

24/7 On-line Tech Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you want to manually get rid of MapsGalaxy without the use of an automated tool, it might be actually possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You’ll likely also want to reset your internet browser.

If you choose to manually delete the system files and registry entries, make use of the following list to make sure you know exactly what files to remove before undertaking any actions. But bear in mind, this can be a difficult task and only computer experts could accomplish it safely. Additionally, certain malicious programs have the capability to defend against its deletion. It is highly recommended that you carry out the removal process in Safe Mode.

Files:
%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%#MANIFEST#%cbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab
%PROGRAMFILES%Maps4PC_0cbar.bin%#MANIFEST#%cbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d
%PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm
%LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe

Registry:
HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39
HKEY_CURRENT_USERSoftwareMapsGalaxy_39
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b
HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f
HKEY_CURRENT_USERSoftwareMapsGalaxy
HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS
HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS
HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com
HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstallercbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab
%PROGRAMFILES%Maps4PC_0cbar.bin%PROGRAMFILES(x86)%Maps4PC_0cbar.bin%#MANIFEST#%cbrmon.exe 26,576 682c1b3de757f8d44c49aa01fff940ab
%PROGRAMFILES%Maps4PC_0cbar.bin%#MANIFEST#%cbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d
%PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm
%LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe

HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39
HKEY_CURRENT_USERSoftwareMapsGalaxy_39
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b
HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f
HKEY_CURRENT_USERSoftwareMapsGalaxy
HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS
HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS
HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com
HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstallercbarsvc.exe 34,864 2114e46c4564da66ac9026e9c848504d
%PROGRAMFILES%MapsGalaxy_39bar.binbarsvc.exe 87,264 6b0c56f3192873cddf2bda0c6615118d
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsmjkonbafhhjkakmgejhidcnkkidokinm
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionseejjfjgkdnjfeflpeeopjobjjldcmlfi
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsggjmakejeechofmkhjljemfepbhppbbh
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionslkfkgnbjmeminilhckfckamlbkdgeaik
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsijjnmdphpnlnelhbhefnfmimenjgbfcn
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEIPlug.dll 55,784 59a25ac6974b6c98bfd4d11d4b2653f8
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binEzSetp.DLL 739,816 8e7674f70d21bbc0703000ce5c72398a
%PROGRAMFILES%MapsGalaxy_39EIMapsGalaxy_39EIInstallr.binNP39EISb.DLL 31,216 fa7fbc48b84026c2a0dcb611e0e04bf9
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionsdcahllpkcnofkhpacpajmibjfjccajlj
%LOCALAPPDATA%GoogleChromeUser DataDefaultExtensionshfnlkbpoacofighnabkdomkfdbpjeomm
%LOCALAPPDATA%MapsGalaxy Installer(00ef2c80).exe

HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareMapsGalaxy_39
HKEY_CURRENT_USERSoftwareMapsGalaxy_39
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects1e91a655-bb4b-4693-a05e-2edebc4c9d89
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects71c1d63a-c944-428a-a5bd-ba513190e5d2
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Firefox
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionUninstallMapsGalaxy_39bar Uninstall Internet Explorer
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy1241cebd-9777-4bc6-aae5-2a77e25db246
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy6818868a-1b3d-4e35-a561-fa964a96cd3b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy79e57afa-bc05-4636-9457-fbc0abb3576b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicy9193e23b-4182-493f-a38e-682307a7c463
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicyae0f4663-eae3-437f-be60-9ec9b745dbfa
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicye1f80eb5-8af4-410d-87c1-4f3e2776822a
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: 364ea597-e728-4ce4-bb4a-ed846ef47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved1796ec91-d094-4a5f-b681-e16015d1ceac
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved4b7d0b0c-cff3-49c5-9bc3-ffabc031c822
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproved8f0b76e1-4e46-427b-b55b-b90593468ac6
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApproveda35ff019-6dbe-4044-b080-6f3fa78a947f
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtPreApprovede045df14-bf1d-405c-a37b-a75c1551ad17
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy Search Scope Monitor
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce, value: MapsGalaxy_39bar Uninstall
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b
HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy_39
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLow RightsElevationPolicybf75b5a2-8403-4f70-88a6-488e3bea0d7b
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 71C1D63A-C944-428A-A5BD-BA513190E5D2
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings364EA597-E728-4CE4-BB4A-ED846EF47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats1E91A655-BB4B-4693-A05E-2EDEBC4C9D89
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats364EA597-E728-4CE4-BB4A-ED846EF47970
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats71C1D63A-C944-428A-A5BD-BA513190E5D2
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesearch.myway.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragemapsgalaxy.dl.myway.com
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftInternet ExplorerSearchScopesb0441a0e-a49a-4e16-afc1-74ecced1921f
HKEY_CURRENT_USERSoftwareMapsGalaxy
HKEY_CURRENT_USERSoftwareWow6432NodeMapsGalaxy
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragewww.mapsgalaxy.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.myway.com
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.com
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerStartupApprovedRun32, value: MapsGalaxy EPM Support
HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun, value: MapsGalaxy EPM Support
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASMANCS
HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASMANCS
HKEY_CURRENT_USERSoftwareMicrosoftTracingMapsGalaxy_RASAPI32
HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingMapsGalaxy_RASAPI32
HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerLowRegistryDOMStoragemapsgalaxy.dl.tb.ask.com
HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Troubleshooting Fortnite Connection Issues
It is no secret that Fortnite is one of the most played games in the world. Epic has done a great job offering it to plenty of other platforms with cross-play feature meaning that you can play with your friends no matter on what platform they are on. But how Fortnite is a piece of software which is constantly updated and maintained it is pretty normal to have some bugs or issues from time to time. One of the before-mentioned issues is a connection issue or unable to connect to game servers. In our article, we will go through common fixes and solutions in order to get you back in-game as fast as possible. Keep on reading.

fortnite cannot connectCheck the Epic Games Status page

Check the Epic Games Server Status page to make sure all systems are operational. If the issue you’re experiencing is related to an outage or system-wide issue, you won’t be able to connect to the Epic Games Launcher or Fortnite until it's resolved.

Use a wired connection

Wireless connections are not as stable as wired connections. This means that the signal can be unreliable and result in packet loss, connection problems, or higher latency or ping. Connect directly to your modem or router with an Ethernet cable to eliminate this possibility and have the fastest connection possible.

Disable your firewalls

Often the quickest way to fix connection problems due to firewalls is to temporarily uninstall and/or disable it.

Windows Firewall disable guide:

  1. Click on Start.
  2. Click on Control Panel.
  3. Click on System and Security.
  4. Click on Windows Firewall.
  5. Click on Turn Windows Firewall on or off (You might need to provide the Administrator password at this step)
  6. Under each Network location, select the Turn off Windows Firewall option

Uninstall any other firewalls

Using a third-party firewall may prevent you from being able to connect to the Epic Games Launcher, Fortnite, or another Epic Games product. We recommend removing any third party firewalls temporarily to see if this resolves your issue. If it does resolve the problem, make sure to add the following executables as exceptions to your firewall:

Epic Games Launcher

  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win64\EpicGamesLauncher.exe
  • C:\Program Files (x86)\Epic Games\Launcher\Engine\Binaries\Win32\EpicGamesLauncher.exe

Fortnite

  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_BE.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteClient-Win64-Shipping_EAC.exe
  • C:\Program Files\Epic Games\Fortnite\FortniteGame\Binaries\Win64\FortniteLauncher.exe
Contact your firewall manufacturer for instructions on how to add these as exceptions to it as this varies between them.

Unblock your network ports

Network ports allow certain types of data to be successfully sent over a network that is used by our services. If you have any of these blocked, it may result in you being unable to connect to our games or use our services properly. To unblock your ports on your router do the following:

Windows

First, you will need to get your default gateway and internal IP address:

  1. Click on Start.
  2. Type cmd and press Enter.
  3. Type ipconfig and press Enter.
  4. Take note of your Default Gateway and IPv4.

Configuring your router to unblock the ports

  1. Open your web browser.
  2. Type your Default Gateway into the address bar and press Enter. (A common Default Gateway is 192.168.1.1)
  3. You may be asked for a username and password. This varies for each router. Before entering anything, try just hitting OK. If that doesn't work, try the common default username and password below: Username: admin Password: password If these don't work, you can check this website for a list of usernames and passwords based on your router model.
  4. Locate the Port Forwarding page in the administration tool and click on it.
  5. Make sure you have Port Forwarding selected and not Port Triggering as this is completely different.
  6. On this screen, you will need to enter the ports and port ranges below with the correct protocol and local IP of which you took note of above: 80 (TCP/UDP), 433 (TCP), 443 (TCP), 3478 (TCP/UDP), 3479 (TCP/UDP), 5060 (TCP/UDP), 5062 (TCP/UDP), 5222 (TCP), 6250 (TCP/UDP), and12000-65000 (TCP/UDP).
If you have any trouble doing the above on your router, make sure to check out the router manufacturer's support site for additional instructions as these will vary from router to router.

VPN and Proxy Servers

Do NOT use VPN or Proxy Servers. These cause issues that can't be resolved by us without having you disable them. Check out this article for information on how to disable your proxy server.

Switch Domain Name Systems (DNS)

Switching your DNS can result in better connectivity and performance for your internet connection. There are two different DNS services we recommend to have you try if you are having issues with your connection. Below are the followings links with instructions on how to change your DNS:

Epic Games Launcher: Edit your Engine.ini file (Windows only)

Editing these settings can result in better download speeds using the Epic Games Launcher:
  1. Click on Start.
  2. Type %localappdata% and press Enter.
  3. Open the EpicGamesLauncher
  4. Open the Saved
  5. Open the Config
  6. Open the Windows
  7. Open ini and add the following lines to it: [HTTP] HttpTimeout=10 HttpConnectionTimeout=10 HttpReceiveTimeout=10 HttpSendTimeout=10[Portal.BuildPatch] ChunkDownloads=3 ChunkRetries=20 RetryTime=0.5
  8. Save the file and open the Epic Games Launcher.
fortnite gameplay
Read More
Fix Shell Infrastructure Host stopped working
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
Read More
How To Fix Error 504

Error 504 - What is it?

Error 504 is a type of runtime error that occurs on Windows PC. A runtime error is a bug that causes software or hardware problems thereby preventing programs from working on your PC correctly. This error may occur during the execution of the program.  It also slows down your PC performance.

Solution

Restoro box imageError Causes

Error 504 can be triggered by many causes such as:
  • Incompatibility between 2 software programs
  • Malicious software
  • Missing DLL files
  • Registry issues

Further Information and Manual Repair

Whenever you experience the error 504 on your system, it is advisable to resolve it immediately, typically because runtime errors like error 504 can lead to system failure and valuable data loss which is more than often hard to recover. To resolve this error code, you don’t necessarily have to hire a professional for the job. In fact, here are some solutions that you can try to fix by yourself, even if you are not a computer programmer.

1. Get the latest updates for Windows and for the program showing the error

This is a quick way to resolve runtime error 504 on Windows PC. To update the latest updates for Windows and for the program causing the error, open Windows Update by going to the start menu. In the search box type ‘update’ and then in the list of results click Windows Update.  In the left pane click on check for updates, wait while Windows looks for the latest updates. It will show you a list of updates available select the important updates that you want to install. Then click ok and then click install updates. After the updates are successfully complete, restart your PC and try running the application. If the error still persists, then try the solution given below.

2. Scan For Malicious Software

Sometimes the runtime error 504 may occur due to viral infection and malware. So, to resolve it download an antivirus. However, the antivirus can also slow down your PC performance.

3. Scan for Registry Issues

Another way to resolve it is to scan for registry issues. The registry and DLL files get damaged when it overloads with too much data. This particularly includes irrelevant and obsolete files. Registry issues trigger runtime errors like 504. The best way to resolve it is to download Restoro. This is an advanced and multi-functional PC Fixer embedded with multiple utilities like a registry cleaner, an antivirus, and a system optimizer. The registry cleaning utility resolves registry issues by removing the unnecessary files completely and repairing the damaged dll files. The antivirus module scans and removes all kinds of malicious software on your PC like viruses and Trojans, thereby resolving the runtime error 504 in seconds. As for speed, Restoro also functions as a system optimizer which boosts the performance of your system significantly. Restoro is safe and bug-free software. It has simple navigation and a user-friendly interface which makes it very easy to operate and workaround. It is compatible with all Windows versions. Click here to download Restoro and resolve error 504 today!
Read More
Firefox shows wrong or no bookmark favicon
If you have just updated your Mozilla Firefox browser as of late and you noticed that it’s showing wrong or no bookmark favicon at all, then read on as this post will provide you with potential solutions that can help you resolve the problem. The basic thing you can do to fix it is to either refresh or reset the cache for favicon and then force restart the favicon service. However, if you’ve already tried this and it didn’t work, then there are still other options you can try. You can try to rebuild the configuration file for the favicon or restart the favicon service. You could also try disabling all the add-ons on your browser or scan your computer for adware. For more details, refer to each one of the options laid out below.

Option 1 – Try to rebuild the favicon configuration file

Mozilla Firefox actually creates a file each time you bookmark a webpage and this is called “favicons.SQLite”. This file is located on your computer and for you to fix the issue in Firefox, you need to rebuild this file and in order to do that, follow these steps:
  • First, you need to unhide the hidden files in your computer by enabling the “Show hidden files” option so that you’ll be able to see the hidden files in your computer.
  • After that, navigate to this path: C:Usersyour_usernameAppDataLocalMozillaFirefoxProfilesyour_profile_name
  • From there, you need to find the “favicons.SQLite” file and once you found it, delete it.
  • Next, you have to open the Firefox browser and create the same favicon configuration file which should be automatically created.
  • Now check if you can now see bookmark favicons on your Firefox browser or not.

Option 2 – Try to restart the favicon service

If the first option didn’t work, you can try to restart the favicon service instead. Restarting the favicon service can help if you do not see the correct bookmark favicon on your Firefox browser. To restart this service, follow the steps below.
  • You need to first open the Firefox browser and in the address bar, type “about:config” and tap Enter.
  • After that, you will see a page that displays a warning message. On that page, you need to click the “I accept the risk!” button to proceed.
  • Next, using the search box on the page, look for the “devtools.chrome.enabled” option. The value for this option should be set to “False” by default.
  • Double click on this option to set its value to “True”.
  • Once done, go to Menu > Web Developer > Browser Console or you could also tap the Ctrl + Shift + J keys, alternatively.
  • Afterwards, paste this command in the pop-up window that appears and then tap the Enter button: var fS = Components.classes["@mozilla.org/browser/favicon-service;1"] .getService(Components.interfaces.nsIFaviconService); fS.expireAllFavicons();
  • Once you’re done, restart your Firefox browser to check if it fixes the problem or not.

Option 3 – Try to disable all the add-ons in Firefox

The next option you can try to fix the problem is to disable all the installed add-ons in Firefox. More often than not, add-ons can cause issues in the browser so it is possible that one of the add-ons in Firefox is causing it to show incorrect or no bookmark favicon. To resolve this problem, you have to disable all the add-ons by opening Firefox and then going to Menu > Add-ons or you could also tap the Ctrl + Shift + A keys. After that, go to the Extensions section and click on the respective Disable buttons for each one of the add-ons. Once done, restart your computer and check if you can now see the bookmark favicons or not.

Option 4 – Try scanning your computer using Windows Defender

It is possible that the bookmark favicon problem is caused by some adware in the Firefox browser so you have to scan your computer to check by using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
The new Windows 11 dev build will be buggy
windows 11 dev build channelMicrosoft sent an email to users on the Dev build channel saying that the company intends to push some builds that don’t represent what consumers will receive with Windows 11 when it officially releases. In other words, these are going to be some rather buggy builds that won’t be too enjoyable to use. The company recommends users switch from the Dev to the beta channel if they aren’t prepared to deal with the instability. We’ll have to wait and see just how buggy these builds are, but if Microsoft is actually sending out a warning about them it is very likely that builds will be plagued with issues and maybe even stability problems.

Back to Windows 10

How we can expect some buggy build of Windows 11 if you prefer a stable system over new features maybe best decision would be to switch back to Windows 10 until the new OS hits official release.

Switching from dev build channel to beta channel

Another solution, if you do not want to deal with too many issues, is to switch from Dev build channel to beta where things will be more stable. Follow the guide below in order to quickly switch to the beta channel. Following instructions only apply to Windows 11 installations that are linked up to the Windows Insider program, not clean installation of OS.
  1. Press ⊞ WINDOWS + I to open settings
  2. Inside settings click on Windows update
  3. In Windows Update click on Windows Insider Program
  4. Inside click on Choose your Insider Settings
  5. Click on the button next to Beta Channel to select it (you can switch back to the Dev channel here if you change your mind)
The setting will be saved automatically and from now on you will only receive beta channel updates.
Read More
How to Fix Windows Error 0x8024402f

Error Code 0x8024402f What is it?

Error code 0x8024402f is a Windows Update error indicating some sort of connectivity issue. Windows may show you the Error 0x8024402f in Windows 10 whenever you try to download and install new updates. This error is caused by small interruptions in communications between the computer to be updated and the update to be downloaded. These issues usually resolve themselves. Windows Firewall settings may also be blamed for this problem. Common symptoms
  • Error code 0x8024402f prevents you from installing the latest version of Windows 10
  • This Error prevents you from downloading new and latest updates from Microsoft

Solution

Restoro box imageError Causes

  • This error is caused by a problem with the Microsoft .NET Framework 4 Client Profile.
  • This error can occur even if no changes are made to network settings.
  • Your Firewall settings may cause this problem.
  • A high number of update requests on the Windows Update server may cause this problem.

More Information and Manual Repair

Method 1:

  1. Exit Windows Update. Wait for 10 to 15 minutes, and then restart Windows Update to check for updates. OR
  2. Turn on Windows Automatic Update so that updates are installed automatically every 24 hours.

Method 2:

Uninstall the Microsoft .NET Framework 4 Client Profile:
  1. Click Start>Control Panel>Programs and Features
  2. Locate the Microsoft .NET Framework 4 Client Profile
  3. Right-click and then select Uninstall/Change
  4. Confirm that you want this component to be uninstalled. This may take a few minutes.
  5. Reboot your computer
  6. When the system has restarted, re-run Windows Update as you normally would.

Method 3:

Check your internet connection: As mentioned earlier the error code 0x8024402f is related to connection problems with Windows Update. It means that your computer isn’t able to connect with the Microsoft Update server; therefore you’re unable to receive any new updates. So, you either have a problem with the internet connection or the Microsoft Update server is corrupted. If the problem is caused by the Microsoft Update server, you just need to wait a while because Microsoft staff will most probably solve the problem quickly.

Method 4:

But, if the issue isn’t related to your internet connection, you should perform the following method:
  1. Got to Search and enter Identify and Repair
  2. Open Identify and repair network problems
  3. Click on the Search Result.
  4. It should automatically Start the identifying process
  5. If your network has any issue then it will show you and ask you to fix it.
Now, establish your internet connection. The problem 0x8024402 should be solved by now and you’ll be able to update your Windows 10 Technical Preview to the latest 10049 builds.

Method 5:

Turn on Windows Firewall: If you have some anti-malware or antivirus on your Windows 10 PC, then it might turn off Windows Firewall on its own or create its own Firewall as default. If this is the case, you will need to turn on Windows Firewall.
  • Search for "Firewall" OR
  • Click on Windows Firewall from Control Panel.
  • On the left pane, Click on Turn Windows Firewall ON or OFF.
  • Click on Turn on Windows Firewall then Click Ok.
  • That is it. Now, try again and see if you are still getting Windows Update Error 0x8024402f in your Windows 10.

Method 6:

This is an advanced method:
  • If the above steps fail, then you might surely want to try this advanced method, which is Enabling ActiveX in your Router Firewall settings.
  • If you had turned off ActiveX in your Router Firewall settings then this must be the culprit and so Error 0x8024402f is shown whenever you try to get Windows Update.
  • All you need to do is Enable ActiveX by going to your Router Firewall settings and that should do it. The Error should be gone for good now and you will be easily able to install the Updates in your Windows 10.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
Read More
How to Fix Internal Error 2771

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully. Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation. Internal Error 2771 is displayed in one of the following formats:
Internal Error 2771, Sandbox Feature or Internal Error 2771, WholeProduct Feature

Solution

Restoro box imageError Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:
  • A leftover Registry Key
  • Bad entries from previous Security Package
  • INFCACHE.1 file corrupted
  • Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal. A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system. This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar. Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete. Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again. Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption. This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it. To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends. Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs. The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro. This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems. It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process. Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption. Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!
Read More
How to Fix Windows 10 Error Code 0xc004c008

Error Code 0xc004c008 - What is it?

This specific Windows 8.1 or Windows 10 error code has to do with the number of times you can use your license number to install windows programs on computers. All windows activation codes are licensed to be used one time for a device, to control piracy, but what happens when your PC crashes, or you have to change a hard drive component and are forced to re-install Windows Operating System. Luckily, there is an easy fix for this issue.

Solution

Restoro box imageError Causes

Basically, when you need to re-install the Windows operating system that you have previously bought and installed on another computer an error code will be displayed with a message telling you that the activation server determined that the specific key could not be used for activation. This occurs because the key has already been used on that computer, or a different one, to install operating systems. There are a few easy fixes for this issue, and most of them should be easily completed on your own.

Further Information and Manual Repair

There aren’t many explanatory ways to repair Error Code 0xc004c008. Below are two methods to go about addressing this issue.

Methods 1:

  1. The first step is to open the “Run” Window. You can do this in two ways. First, press the “Window” key and press the “R” key simultaneously. This will open the “Run” menu. Or you can start the “run” window by going to the Start menu and selecting Run.
  2. In the Run window type “SLUI 4” and click enter.
  3. A Phone Activation window will open up, after which you'll need to select a few options.
  4. First chose the country in which you registered the product for the first time.
  5. Choose your country and a phone number will be displayed specific to your choice. You will now need to call the number provided.
  6. After you’ve dialed you will be prompted to write your “Installation ID”. Type your “Installation ID” on the phone.
  7. After that step, you will be asked how many copies of Windows have been installed using this license. Choose “1”, should anything else be chosen but “1”, this will not work.
  8. After the process is completed, you will be given a confirmation ID and should be able to proceed as normal with installation. You will have a workable product key again.
  9. Install whatever copy of the Windows Operating System you are attempting to with the new product key.

Method 2:

If the first method did not work, the only other option is to call Microsoft and walk through the process with a technician. To do this, dial “1-800-936-5700”. Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

If you're not a tech-savvy individual but would like to solve this problem without the aid of a technician, download a powerful automated tool to fix error code 0xc004c008.

Read More
Tips and tricks for longer SSD life
Today most users have an SSD drive, times have changed and SSD has become your typical computer equipment. A lot of time has passed from the first SSD hard drives up to today and technology has evolved and improved but still, there are some cool tricks and tips to speed up and extend the lifespan of your SSD hard drive. That being said let us dive right into what I would like to call the essentials of having an SSD hard drive.
  1. Keep your SSD firmware up to date.

    This one really is a no-brainer, keeping your firmware updated at all times will ensure longer life and SSD stability. The trick here is that each SSD manufacturer has its own ways of updating firmware so this is not something universal, you will have to go to the official website of your SSD manufacturer and get firmware updates and instructions from them directly.
  2. Enable ACHI.

    Advanced controller host interface or short ACHI is a feature that will ensure that your Windows will support all of the features that come with running SSD on your computer. It controls the TRIM feature which is crucial in helping Windows itself in its garbage collection on your hard drive. In order to enable ACHI, you will have to do it from your BIOS and it would be very good if the feature is enabled before Windows itself is installed so it can take full advantage of it.
  3. Enable TRIM.

    TRIM feature is vital in extending your SSD lifespan and it should be enabled by default in Windows but you can never be too cautious and double-check and enable if needed. To make sure it is enabled, open your command prompt and type in: fsutil behavior set disabledeletenotify 0
  4. Make sure your system restore is enabled.

    In the first SSD days, system restore was really a feature that you wanted to be disabled in order to prevent and extend the life span of your SSD drive, but we came a long way from there and today there is no reason to keep this feature turned off since it can be helping many ways with both your system and SSD.
  5. Disable Indexing in Windows.

    A large portion of the speed of your SSD drive is used for indexing files in Windows. Of course, the indexing feature is great if you store everything on your SSD drive but if by any chance you have another drive for your backup, pictures, music, etc. it would be highly beneficial for you to turn it off on your SSD. To turn indexing off click on your start menu, click on the computer. Right-click on your SSD and then click on properties. De-select box that says: Allow files to have contents indexed in addition to file properties and click OK. Once you do this the operating system will apply this to all the files and folders on the drive. If you see a dialog telling you that it couldn’t remove a file from the index, click Ignore All.
  6. Keep Windows defrag ON.

    This also was the option in early SSD days which was better to be OFF, but as said before since technology has been making progress and Windows has been improved and made aware of SSD drives, defrag has evolved as well, and now it is more of optimization tool then defragmenter which was once.
  7. Disable Prefetch and Superfetch.

    Windows is placing information in both physical and virtual memory for applications that you are not currently using but they are used often in order to speed their response time. If you are running low on space or having struggles with virtual memory it would be best to turn them both off. Go to registry manager and find: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PrefetchParameters, there you have 2 values: EnablePrefetcher and EnableSuperfetch, set both values to 0.
  8. Disable Search and Superfetch services.

    Disabling Superfetch in the registry is not all work, Press WINDOWS + R to bring run dialog, type in it services.msc, Find both Search and Superfetch and disable them.
  9. Configure Write Caching.

    Write caching can be enabled and disabled in the device manager by expanding disk drives, right-clicking on SSD, then click properties, select the policies tab. In the tab, there is the option to Enable write caching on the device. Now trick in this is that you will need to try and benchmark your SSD with both options turned ON and OFF since different manufacturers have different performances with this option being ON or OFF.
  10. Disable CleanPageFileAtShutdown and LargeSystemCache.

    Page file and a large cache of page files are not something that we longer need, since SSD writes with great speed in its flash memory both of these options can be disabled and you will both speed up shut down the process of your system and save some SSD life since page files will not be written. Find both options in the registry under the key: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management set both to 0
  11. Set high performance in Power options.

    This option in power management will prevent your SSD from constantly shutting down and bringing it up increasing speed without sacrificing its life span.
These are tips and tricks for having great and longer life as well as speed for your SSD drive. We hope that you have found them useful and that you will come again to check new articles published daily for easier IT life.
Read More
Fixing errors, manually vs automatic

Encountering errors is never a pleasant experience and fixing errors can sometimes take a large amount of time. Also depending on your expertise and knowledge about computers and the operating systems themselves could be determining factor would you try to wrestle with error.

error fixing on computer

We will explore and analyze the advantages of both methods so you can choose and know when to apply one and when to reach for the other.

Advantages of manual method

Full control is the main advantage of manually solving errors, when you go deep dive into manually fixing problematic issues you are one that has control. Complete freedom is also another, sometimes fixing things can be done in several different ways and when you are the man behind the wheel, you are the one that can choose how to approach and what solution to apply in order to solve the issue.

Disadvantages of using manual method

The main disadvantage that some users might encounter is that they will need to know ins and outs of computer and operating systems' workings. Of course, the more complicated errors, the more knowledge it will require in order to apply the proper fix. There is also a risk to break something else if the person that is doing the fixing is not fully competent so this is also something to think about.

Another thing that goes against manual fixing is the time it will require in order to actually fix it, some more complex stuff will probably depend on searching for some external resources like searching for compatible drivers for example, or navigating complex registry keys inside Windows.

Advantages of automatic solutions

If you are a user that has no knowledge about how the operating system works, if you do not know what is a registry or how to properly navigate through the Windows folder then the automated solution is for you. The main advantage of automated systems is that you can easily fix errors without any kind of technical knowledge and usually with just one click of a button.

Saving time is also one of the advantages of fully automated solutions because they will work much faster than manually locating the problem and then fixing it. Also, most of these systems will have in place active monitoring that will check always if your system is in top form and alert you when something is not right.

Disadvantages of one-click solutions

Automated solutions are great, they can solve various issues and errors without any knowledge from the user, but they are not perfect. Like security suites sometimes an automated system can misinterpret something as an error when in fact it is not and fixing it could mean some apps not working anymore, luckily you can choose would you like to apply the suggested solution. So if you are using one do not just click fix without looking at what it is trying to fix and maintain.

Another problem with this is the price it is carrying, manually solving your computer error will cost you your time and knowledge but good automated software will come with a price tag. Some people might not be too happy to pay for this kind of application but at the end of the day, it will still be cheaper than a professional technician. The last thing that you should be aware of is that in order for the app to do its work properly it will need to be active all the time, now for modern computers, this is not the issue but for some older ones with a small amount of memory might lead to some slowing them down. This is a price to be paid in order to have your system always errors free.

Should you use an automated solution at all?

This depends on your knowledge and time available, professional IT technicians will not need this type of solution nor will power users but for most common people this will offer computers free of errors for an affordable price.

Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status